IT Strategy & Operating Model Consultant (m/f/d)
Job-Übersicht:
As an IT Strategy & Operating Model Consultant, you will work closely with IT leaders and transformation teams to design and optimize modern IT organizations. You will bring clarity and structure to complex environments, develop scalable governance and process models, and help drive execution of IT transformation programs.
Zuständigkeiten
IT Strategy & Operating Model Design
Develop target operating models for IT organizations (governance, roles, sourcing, KPIs)
Define and implement ITSM frameworks and processes (e.g., Incident, Change, Request, CMDB, Service Portfolio)
Support the establishment of modern IT management models (e.g., TBM, service orientation, cloud operating models)
Contribute to adjacent topics such as software asset management and IT governance
Analysis & Transformation
Assess current IT structures and identify improvement opportunities
Design transformation roadmaps, business cases, and governance models
Support tool evaluations and implementations within ITSM or operating model contexts
Client Engagement & Delivery
Collaborate directly with IT leaders, service management functions, and transformation offices
Facilitate workshops and decision-making sessions
Manage project streams and coordinate cross-functional teams
Business Development & Thought Leadership
Contribute to Rhino’s consulting frameworks and offerings (e.g., ITSM strategy, AI readiness)
Support proposal development and client engagement activities
Qualifikationen
Experience
At least 2 years of experience in management consulting with a focus on IT Operating Model, ITSM, or IT transformation
Proven project experience in designing or optimizing IT organizations, processes, or governance structures
Understanding of modern IT architectures, cloud models, and digital operating environments
Skills
Strong analytical and conceptual abilities
Clear and structured communication with IT management stakeholders
Excellent facilitation and presentation skills in English and German (both at least C1)
Bildung
University degree in Business Administration & Economics, Business Informatics , or a related field
Master’s degree or MBA is a plus
Vorteile
Direct client exposure and responsibility from day one
Clear development paths toward Senior Consultant / Manager level
Competitive compensation including performance-based components
Hybrid working model with flexible hours and modern equipment
Mentoring and targeted professional development opportunities
Wie man sich bewirbt:
Interessierte Bewerber werden gebeten, ihre Bewerbung mit einem ausführlichen Lebenslauf, in dem sie ihre Erfahrungen und Fähigkeiten in Bezug auf die oben genannten Qualifikationen darlegen, über das Formular auf dieser Website einzureichen.